Logo of Phnom Penh Post newspaper Phnom Penh Post - Oddar Meanchey told to boost provision of public service

Oddar Meanchey told to boost provision of public service

Interior ministry secretary of state Ngy Chanphal. FACEBOOK
Interior ministry secretary of state Ngy Chanphal. FACEBOOK

Oddar Meanchey told to boost provision of public service

The Ministry of Interior has urged the One Window Service and Complaint Coordination Unit in Oddar Meanchey province to address deficiencies in their administrative service provision. The ministry called for an end to the inactivity and missing elements currently affecting these services.

The instructions were detailed in a letter dated June 22, penned by ministry secretary of state Ngy Chanphal. This correspondence was later made public by the Anti-Corruption Unit (ACU) on July 3.

In this letter, the ministry confirmed that a working group had been dispatched to evaluate the administrative services provided by the provincial unit.

The working group’s subsequent investigation highlighted instances of inactivity within the service provision. Upon these discoveries, the ministry issued instructions to the provincial administration, including a directive to cease issuing border passes outside of the One Window Service unit, instead consolidating this service within the unit itself.

“While the ministry is in the process of coordinating between IT management programmes and service provision at the unit, including systems for issuing border passes, it is crucial that the provincial administration instructs its officials to correctly record and input border pass data into the system,” the letter asserted.

The ministry further urged the provincial administration to prevent officials from informally handling paperwork on behalf of individuals, citing this as detrimental to government reform. The provincial administration was also instructed to assign a working group to evaluate procedural efficiency within the unit and the wider commune administration.

Additionally, the ministry sanctioned the provision of allowances from the service to office heads, deputy heads and staff, emphasising the need for this to be done regularly and correctly in line with established principles.

Oddar Meanchey deputy governor Dy Rado on July 3 acknowledged the ministry’s findings, noting that the provincial leadership had initiated talks to address the identified shortcomings.

“In conjunction with the province, we’ve seen improved task performance at the One Window Service Unit. Despite this progress, the provincial administration is committed to further enhancing services to better meet the needs of our citizens,” he said.


  • Tensions high ahead of historic Kun Khmer match up

    The long-awaited November 5 matchup between Kun Khmer legend Prum Samnang and Myanmar-Canadian boxer Dave Leduc has become the most anticipated fight of the year. The Wurkz Sena Kun Khmer promotion, which will be held at the Town Arena at Chip Mong 271 Megamall, will see six

  • Manet: Cambodia safe for travel

    Prime Minister Hun Manet acknowledged that Cambodia and China have cooperated to tackle internet scamming, fraud and other cross border crimes, but insisted that the “Kingdom of Wonders” is completely peaceful and safe. He welcomed tourists to come and explore its rich heritage. During a

  • UNESCO formally list Battambang gastronomy

    Battambang, renowned for its cultural heritage, has achieved a significant milestone as the first Cambodian municipality to join the UNESCO Creative Cities Network (UCCN). The UCCN unites nearly 300 cities prioritising creativity and cultural industries in local development plans and international cooperation. On World Cities Day,

  • Cambodia pivots to solar, wind energy

    Cambodia is planning a move towards solar and wind energy to meet its rising power demands, according to Minister of Mines and Energy Keo Rottanak. On the sidelines of the Singapore International Energy Week event held recently, Rottanak emphasised the urgency of diversifying Cambodia’s

  • Angkor causeway symbol of Cambodia-Japan ties

    In a historic moment marking another milestone in the 70-year-long diplomatic relations between Cambodia and Japan, King Norodom Sihamoni celebrated the formal inauguration of a causeway located to the west of the world-renowned Angkor Wat. While presiding over the November 4 ceremony, the King emphasised the

  • Manet calls for Cambodia’s railways to get back on track

    Prime Minister Hun Manet has instructed the relevant authorities to expedite studies into upgrades to the Phnom Penh to Preah Sihanouk railway line. He suggested that the maximum speed on the line should be increased to 80km/h, in order to expedite the transportation of