Logo of Phnom Penh Post newspaper Phnom Penh Post - Residents told to remove mobile signal boosters

Residents told to remove mobile signal boosters

Content image - Phnom Penh Post
The Ministry of Post and Telecommunications. Heng Chivoan

Residents told to remove mobile signal boosters

The Ministry of Post and Telecommunications has requested that all Phnom Penh residents who are using mobile service signal boosters dismantle them, saying they affected the quality of mobile phone service.

Through radio frequency tests and mobile service assessment, the ministry has determined that the use of signal boosters is causing signal interference and severely affecting the quality of mobile phone services in the surrounding areas.

“As such, the ministry requests that all households currently using signal boosters and/or repeaters cease the use of these devices,” it said in a July 26 notice.

The ministry also ordered an immediate halt to the import of signal boosters and/or repeaters that had not been granted approval from the Telecommunication Regulator of Cambodia (TRC).

Citing Article 84 of the Law on Telecommunications, it said: “Those who are responsible for the establishment, installation, utilisation, or modification of telecommunication infrastructure and network or telecommunication equipment to cut off, disturb, or interfere with telecommunication infrastructure shall be sentenced to prison from one to five years and fined from two million to 10 million riel [$500 to $2,500]”.

The ministry also encouraged mobile operators to upgrade their equipment and construct additional base transceiver stations in order to expand cell coverage and improve quality of service.

Chan Krisna, resident of a gated community – known locally as borey – in the capital’s Chbar Ampov district, welcomed the announcement, but said the ministry should work to improve the quality of the services delivered by mobile providers.

“Because some mobile services do not work well, people have installed signal boosters. Unfortunately, this means those without boosters receive even weaker signals, or could not get one at all. I don’t blame either side, but I hope that service providers improve. Especially in the context of Covid-19, communication by phone and online is important,” he said.

Ouk Sophea, who lives in Borey Kour Srov 2 in the capital’s Dangkor district, said that because there was no reception, he bought a signal booster so he could use mobile phone and internet.

He requested that the ministry establish measures that would ensure they could rely on their service providers.

MOST VIEWED

  • Siem Reap drain canal now ‘mangrove’ promenade

    A more than half a kilometre long stretch of canal in Siem Reap has been covered and turned into a promenade to attract visitors, said Ly Rasmey, secretary of state at the Ministry of Land Management, Urban Planning and Construction, on September 16. The new pedestrianised

  • Typhoon Noru brings flash floods – 16 dead

    An official warned that that the 16th typhoon of the season, Noru, had brought heavy rains to areas the Mekong River and flooded thousands of homes in the provinces bordering Thailand. As of September 27, the death toll from the flooding had risen to 16. National Committee

  • Angkor wildlife, aquarium park still to open October

    The Angkor Wildlife and Aquarium complex about 30km southeast of Siem Reap town with initial total investment of more than $70 million is reportedly still on track for an end-October opening. The park is located on a 100ha plot along National Road 6 in Kbon village, Khchas

  • Final verdicts for Khmer Rouge leaders ‘vital’ for next generation

    Nearly a decade after the commencement of Case 002/02 against Khieu Samphan back in 2014, the Extraordinary Chambers in the Courts of Cambodia (ECCC) is now set to deliver its final verdict for the former Khmer Rouge head of state. The Supreme Court Chamber of the ECCC,

  • Defence minister reaffirms Kingdom’s staunch support for One-China policy

    Minister of National Defence General Tea Banh has reaffirmed Cambodia’s unwavering support for the One-China policy. Tea Banh was speaking at the September 20 ceremonial handover of 117 vehicles and other military equipment donated by China’s defence ministry, held at Phnom Chumreay International Military Training

  • Deaths due to ‘lifestyle’ diseases rise in Kingdom

    The Ministry of Health has called on people to pay closer attention to their health to protect themselves from non-communicable diseases (NCDs) which it said have caused high rates of deaths in the country. Ministry secretary of state York Sambath made the call at a